Overview
Due to the rapid changes impacting organizations, administrators and office professionals are facing increasing challenges to boost their capabilities and increase their value to their organisation. This course will provide you with cutting-edge competencies which will help you to succeed as 21st century professionals. This program intends to focus on how Administrative staff can effectively support the functions of their superiors, therefore freeing the minds of executives, managers and directors to concentrate on the main essentials of the business.
This includes dealing effectively with different personalities and complexities of people and work and many other related areas that would allow Administrators and office professionals to perform at a higher level.
Who to attend
Administrative staff and office professionals
Course Objective
The objectives of this course are:
- To have effective interpersonal and communication skills
- To expose the delegates ability to juggle a variety of duties simultaneously, and at times, under pressure
- To create problem solving abilities
Outline
- Overview of the Office Professionals/ Administrative Functions
- spreadsheet, presentation, and report development
- competency in grammar, spelling, and punctuation
- Handling Communication
- Time management & multitasking tips
- Success Principles for Administrator
- Understanding Different Personalities
- The Impact of Technology on the Administrator’s Roles and Tasks
- Basic Modern Office Etiquette
- Records Management (Filing and Documenting )
- Optimizing Communication and Influence
COURSE DETAILS:
Date: 14th – 18th February, 18th – 22nd April, 6th – 10th June, 4th – 8th July
11th – 15th April, 13th – 17th June, 11th – 15th July, 8th – 12th August
Venue: Virtual(Online)
Fee: N450,000