Overview
Leading and managing require more than simply a high IQ (Intelligence Quotient). Leaders need to understand how their own emotions have an impact on their performance, and how understanding and handling the emotions of others can maximise individual and team performance. This programme is designed to teach participants the necessary skills on how to manage their emotions and interpersonal skills within and outside their working environments.
OBJECTIVES
At the end of this course participants will be able to:
- Develop intrapersonal skills of self-awareness and self-regulation
- Exchange communication using emotionally intelligent language
- Recognize stress levels and keep it under control
- Identify their emotional triggers and apply techniques so they can respond effectively rather than react inappropriately
Outline
- Values, Emotions, Behavior, and High Performance
- Emotional Intelligence Model
- Relationship Management
- Understanding Yourself & Emotional Intelligence
- Emotional Intelligence in the Workplace
- The Benefits of Emotional Intelligence
- Skills Needed for EQ Communication
- Practicing Emotional Honesty
- Emotional Healing Strategies
- How to express one’s own Emotions
- Identifying Personal Barriers to Communicating with Others
- Flexibility in Dealing with other Personality Styles
- Identifying ways to Stimulate Creativity
- Building Emotional Fitness
- Mental Adaptability to Handling Problems
- Maintaining Emotional Confidence
- Raising your Emotional Intelligence
- Conflict Resolution with EQ
- Handling Pressure with EQ
COURSE DETAILS:
Date:18th – 22nd April, 6th – 10th June, 4th – 8th July
Venue: Virtual(Online)
Fee: N450,000