Overview

Administrators, Secretaries and Office assistants need to have some management and leadership skills to be effective. This course has been designed to introduce participants to basic management leadership skills required in the course of performing their duties.

Who to Attend

Secretaries, Administrative Personnel, Personal Assistants to Senior and Middle Executives and officers involved in managing records in organisations

Objectives

At the end of the course, participants would be able to:

• Define management as a concept.
• Identify the skills require.
• Use the skills in the course of performing their duties.
• Work effectively with others

Outline

• Overview of Leadership Skills For Administrators And Secretaries
• The Concept and Principles of Management.
• The Roles of Secretaries, Administrators and Office Assistants in Organisations.
• Qualities of Secretaries,Administrators and Office Assistants.
• Planning and Organising Work.
• Supervision and Control.
• Effective Communication.
• Dealing Professionally with your Boss
• Developing an Effective Writing Style
• Use of ICT in Writing
• Office Layout and Space Management.
• Time Management.
• Human and Public Relations.
• Managing Superiors and Subordinates.
• Personal Effectiveness and Self Development

Course details:

Date: 2nd – 6th May, 29th August – 2nd September, 5th – 9th September
10th – 14th October
21st – 25th February, 7th – 11th March, 4th – 8th April
18th – 22nd April, 1st – 5th August

Venue: Virtual(Online) 

Fee: N450,000